Refund Policy for Rubiks Cloud Storage Service

No Refunds

At Rubiks, we offer pre-paid subscriptions for our cloud storage services. Once a subscription is purchased, it is non-refundable under any circumstances. By purchasing a subscription, you agree to this no-refund policy.

Compliance with EU Laws

According to EU Directive 2011/83/EU and the Digital Services Act 2024, certain digital services, such as cloud storage, are subject to specific regulations regarding consumer rights. However, these laws allow exceptions for digital content that has already been accessed by the consumer, which applies to our service.

Under Article 16(m) of the Consumer Rights Directive (2011/83/EU), the right of withdrawal does not apply to the supply of digital content not supplied on a tangible medium if the performance has begun with the consumer's prior express consent and acknowledgment that they thereby lose their right of withdrawal.

Subscription Terms

Our subscriptions are pre-paid, meaning you must pay for the subscription before using our services. This model ensures that you have uninterrupted access to your storage plan.

Consumer Rights and Guarantees

As per the EU regulations, you are entitled to a two-year conformity guarantee for our digital services, ensuring that the service performs as described and expected. If you encounter any issues with our service that fall under this guarantee, please contact us for support.

Contact Information

For any questions or support regarding our refund policy, please contact us at:

To exercise any of these rights, please contact us at [email protected].